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Old 06-01-2007, 06:46
Nellie
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Default Installation Problems with CD Graphics Suite 12

Hello Everyone, I'm new here and new to CD.

I can't get CD12 to install. It runs the installation fine and even gives me a message to say that it had completed successfully. But when I click on the programme to start it I get the icon of the pencil with the flames coming out the back and then an error "Product Installation unsuccessful, please reinstall".

I have reinstalled, run the repair, and downloaded SP1. All virus software was disabled, I emptied all my temp files and disconnected from my wireless network. I'm all out of ideas!

I'm running a Sony Vaio laptop on Windws XP.

Does anyone have any ideas why this might not be working?
Many thanks,
Nellie
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